![no sound in skype fix no sound in skype fix](https://blog.pcrisk.com/images/stories/blog/2021/7-ways-to-fix-skype-camera-not-working/select-audio-and-video-settings.jpg)
In this example, the line displaying device (047f:02f7 - ) is blacklisted in the registry. In the Optimization Pack logs, confirm the device is listed with the correct product ID and blacklist states it’s skipping – Current log location - C:\Users\XYZ\AppData\Local\Temp\Citrix\HDXRTConnector\MediaEngine.Net.20190327.135321175.Maybe, because the wrong configuration in the Skype settings, stops the microphone from working accurately. Then, no need to panic, as here’s one more solution that will surely fix the issue. To confirm that you made the change, view the Optimization Pack MediaEngine log. If the above methods are unable to fix Skype audio or microphone not working issue.To ignore the specific human interface device, add this registry string value on server: In this example, the VID1:PID1 VID2:PID2 is 047f:02f7
#NO SOUND IN SKYPE FIX WINDOWS#
![no sound in skype fix no sound in skype fix](https://cdn.windowsreport.com/wp-content/uploads/2018/04/skype-audio-not-working-recording-3-185x210.png)
Once you’ve specified the HID to ignore, that setting works on all RealTime Media Engine platforms: Windows, Linux, Mac, RPi. To do so, find out the correct VID:PID for the HID that you want the RealTime Media Engine to ignore. Starting with the HDX RealTime Optimization Pack version 2.8, the Realtime Media Engine supplies a way for you to selectively blacklist and whitelist peripherals on the VID: PID level. Instead, this device is passed to Skype as another audio device or non-composite device, with no support of HID button actions. The Optimization Pack version 2.8 or later resolves this problem by allowing you to disable or blacklist the device so it’s not used as a composite device. Using several unsupported devices can cause issues for Skype for Business and the RealTime Optimization Pack.
![no sound in skype fix no sound in skype fix](https://www.technipages.com/wp-content/uploads/2021/02/skype-audio-settings-768x410.png)
The end user selects the Computer button on the base and hears a dial tone automatically when Skype for Business opens. The Savi 720 device base has three modes: In this example, the end users have the Plantronics Savi 720 device connected to a Cisco IP phone, and then to a thin client device. Users might require a way to selectively allow or disallow audio devices from passing through to Skype for Business as human interface devices (HIDs).Įxample of what can cause the issue: When users connect certain headset devices to a client endpoint with the RealTime Media Engine, a dial tone might play when you open Skype for Business. Some uncertified Skype for Business audio devices do not behave correctly when used with the HDX RealTime Optimization Pack.